I delivered a communications skills training course recently with one of our clients, and it went very well. Communication is cited as being a key issue in the work place.

We have all heard the comment ‘no one tells us anything’, so the ideas we included in the programme were received very positively. Delegates said that their new communication skills would be highly beneficial, not only in the workplace but in social environments too.

They were keen to put them straight into practice and see how they could change things. They were really confident that they were now in a position to improve communication within their teams and remove the negativity that poor communication can create.

The client was delighted with the feedback comments and the scores. Various sections appear on the score sheet including course and trainer evaluation. All are scored out of a maximum of 5. I suppose I should be delighted because I scored all 5’s across the board with the exception of three 4’s. Being the competitive person I am though, those three 4’s have bugged me!

I’m looking forward to the training that we have booked with the same client next month and I will be aiming for 5’s across the board on the feedback!

Share This

This entry was posted on Tuesday, October 9th, 2007 at 1:23 pm and is filed under Training. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.